© Library And Information Practitioner (lip) . 2011. Vol. 4 No. 1
Publisher: Nigerian Library Association, Cross River State Chapter
User Satisfaction In Academic Library: An Evaluation of African University of Education Library At Taisolarin University of Education Ijagun, Ijebu-Ode
Chinyere Amalahu, O. Abiola Laoye, O. O. Oluwasina
KEYWORDS: Library user, information need, library and information service, user satisfaction
ABSTRACT:
The paper studied the level of satisfaction by the students of the Tai SolarinUniversity of Education with the library and information services provided by theuniversity library. Questionnaire was employed as data collection instrument.Data obtained were analyzed using statistical package for social sciences (SPSS).Results showed that large percentage of library users were not satisfied withlibrary and information services offered by the university library as library staffwere not cordial, library resources were not current etc. Recommendations weremade for improved library staff-student relationship, improved quality of libraryand information services, massive acquisition of library resources, and the use ofsuggestion box to gather information from users to facilitate improved library andinformation services.
OTHER ITEMS THAT MIGHT INTEREST YOU
Access And Usage Of Online Databases In Nigerian Universities In Teaching/research: A Study Of Academic Staff In University Of Calabar, Calabar, Nigeria.Fee-based Service: A Means Of Making Information Materials More Readily Available For Tourism Development In NigeriaBook Mutilation - A Menace To Library Growth: A Study Of Cross River University Of Technology (crutech) Library Calabar, NigeriaAssessment of Delinquent Behaviours of Library Users In Tertiary Institutions In Imo and Anambra States

530
views 0
downloads
views 0
downloads
Subject
Library and Information Science
Discipline
Social and Behavioral Sciences
Publisher
Nigerian Library Association, Cross River State Chapter
Publication Year
2011
Place Of Publication
Nigeria
Contributors
Chinyere Amalahu
O. Abiola Laoye
O. O. Oluwasina
O. Abiola Laoye
O. O. Oluwasina